
The mortgage and finance industry gathered last night in Sydney to honour NSW’s and the ACT’s outstanding professionals and businesses at the 2025 MFAA State Excellence Awards.
Recognising excellence in customer service, innovation, professionalism and business performance, the awards celebrated individuals and organisations making a lasting difference to NSW and ACT clients and communities.
Held at the Sofitel Sydney Wentworth, there were 18 winners announced across a range of categories, demonstrating the talent and expertise within our industry.
MFAA CEO Anja Pannek congratulated all finalists and winners, highlighting the critical role brokers play in guiding Australians to reach their financial goals.
“Our members are at the forefront of helping Australians secure homes, build wealth and feel confident in their financial futures,” Ms Pannek said.
“It’s inspiring to see so many professionals delivering such a high standard of service while adapting to the demands of a changing market.”
The NSW and ACT awards are the second in a national series that will culminate at the MFAA National Excellence Awards in Melbourne on Wednesday 23 July 2025.
The MFAA thanks its Excellence Awards partners for their continued support: ALI Group, Bankwest, Commonwealth Bank, Connective, Helia, ING, La Trobe Financial, Macquarie Bank, ME, Mortgage Choice, MPA, National Australia Bank, Pepper Money, Prospa, QBE, Resimac, Teachers Mutual Bank Limited and The Adviser.
The 2025 MFAA NSW and ACT Excellence Award Winners are:
Business Development Manager Award – Aggregator: Natalie Viney, Connective
Business Development Manager Award – Lender/Support Service Provider: Roohi Kumar, St.George
Commercial & Equipment Finance Broker Award: Kevin Wheatley, Bayside Residential and Commercial Mortgages
Community Champion Award: Kristie Gould, Mortgage Choice Warners Bay
Customer Service Award – Business: Focus Finance
Customer Service Award – Individual: Joseph Daoud, It’s Simple Finance
Diversified Business Award: Finconnex Financial
Finance Broker Business Award: Azura Financial
Fintech Lender Award: ubank
Loan Administrator Award: John Pastega, Australian Finance Hub
Major Lender Award: Macquarie Bank
Mutual/Credit Union Lender Award: Teachers Mutual Bank Limited
Newcomer Award: Michaela Shaw, MoneyQuest Penrith And Blue Mountains
Non-Major Lender Award: ING
Regional Finance Broker Award: Ashleigh Pakis, Panache Financial
Residential Finance Broker Award: George Massouridis, Mortgage Navigators
Specialty Lender Award: Pepper Money
Young Professional Award: Cameron Darlison, Prosper One Finance
You can see the full list of NSW/ACT finalists and winners here
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