Key requirements

Key requirements for MFAA membership

To become and remain an MFAA member, mortgage and finance brokers must meet specific compliance, education, and professional standards. Below is a summary of the key requirements.

Eligibility criteria

To be eligible for MFAA membership, you must:

  • Be of good character and repute and a fit and proper person
  • Be at least 18 years old
  • Not be bankrupt or under a Personal Insolvency Agreement
  • Not have pending charges or convictions involving fraud or dishonesty
  • Not be an externally administered body corporate
  • Reside in Australia with Australian or New Zealand citizenship, permanent residency, or an approved Australian work visa
  • Hold an Australian Credit Licence (ACL) or be a Credit Representative under the National Consumer Credit Protection Act 2009

Education requirements

Qualifications

Minimum qualification: Diploma of Finance and Mortgage Broking Management

  • If you only hold a Certificate IV in Finance and Mortgage Broking, you must complete the Diploma of Finance and Mortgage Broking Management within 12 months of joining to renew your membership.

Compliance Essentials

All new members must complete the MFAA’s Compliance Essentials course (formerly Initial Compliance Pack) to ensure understanding of key industry regulations. The course covers:

  • National Consumer Credit Protection Act
  • Privacy Act
  • Ethics and Fraud
  • MFAA Code of Practice
  • Banking Code of Practice
  • Best Interests Duty and Conflict Priority Rule
  • Anti-Money Laundering/Counter-Terrorism Financing
  • Key regulators

Ongoing Compliance and CPD

Each year, members must complete

  • 30 CPD hours per year
  •  Compliance Refresher course

Professional Indemnity (PI) insurance

Brokers must hold Professional Indemnity (PI) Insurance with a minimum of $2 million per claim and $2 million in the aggregate.

Run-off cover of at least 12 months is required to ensure coverage for any future claims.

Proof of current PI insurance must be submitted with your membership application.

Checklist

Background and financial checks

Applicants must provide the following:

Membership term and declarations

  • Membership is valid for 12 months and is non-refundable once commenced.
  • Applicants must complete an online declaration attesting to their fitness for membership.
  • Applications are subject to MFAA assessment and approval.

External Dispute Resolution (EDR) membership

All loan writing members must be registered with the Australian Financial Complaints Authority (AFCA) to ensure compliance with external dispute resolution requirements.

Ready to take the next step?

Your membership connects you to an extensive professional network of brokers, lenders, industry experts along with essential resources—all designed to help you thrive in a dynamic industry.

The MFAA acknowledges Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters, and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures, and to Elders past and present.
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 MFAA | Mortgage and Finance Association of Australia

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