Key campaigns

The MFAA continuously advocates on behalf of the mortgage and finance broking industry — whether addressing emerging issues or tackling challenges that threaten the entire sector.

Over the past decade, as the industry has grown to play a critical role in Australia’s economy, it has faced increasing scrutiny. On every occasion, the MFAA has led the response, uniting industry stakeholders in campaigns that drive real change and reinforce the value brokers bring to consumers, markets, and the broader economy.

We work closely with governments, regulators, and industry bodies to shape positive policy outcomes and protect the interests of brokers and their customers.

Advocacy in action

Federal Budget submissions

Each year, the MFAA submits a comprehensive submission to the Federal Government, advocating for policy and regulatory settings that support mortgage and finance brokers, their clients, and a competitive home lending market. Our submissions focus on key industry priorities, driving meaningful change through well-researched, evidence-based recommendations.

Our advocacy efforts have contributed to positive budget outcomes, including continued funding for the Home Guarantee Scheme, enhancements to digital identity and cybersecurity, support for small business energy relief, and reforms to workplace relations and financial regulation.

Election Wrap 2025

To help keep track of what Labor and the Coalition are offering voters, we’re analysing election announcements related to housing, the economy and small businesses and providing a summary of how they affect you and the wider mortgage and finance broking industry.

Catch up on our weekly analysis here:

 

NSW Payroll Tax – 2023

When Revenue NSW sought to apply payroll tax to commissions paid to brokers, the MFAA led a campaign calling for a moratorium until the legal framework was clarified.

Outcomes to date:

  • Revenue NSW agreed to halt new audits on payroll tax for aggregators.
  • The campaign created space for ongoing industry dialogue to seek a long-term resolution.
  • Establishment of a parliamentary inquiry reviewing the Payroll Tax Act

Best Interests Duty (BID) – 2020

BID was one of the most significant regulatory reforms from the Hayne Royal Commission, ensuring broker recommendations are aligned with the best interests of consumers.

  • Secured a six-month delay to implementation to allow the industry to prepare amid COVID-19
  • Engaged in extensive consultation with ASIC to shape clear and practical BID guidelines
  • Delivered training and resources to help brokers meet their new obligations

Supporting Vulnerable Customers – 2020/21

Following updates to the Australian Banking Association’s (ABA) Banking Code of Practice, the MFAA collaborated with the ABA to develop a single training module for brokers to support vulnerable customers.

  • Standardised industry-wide training to eliminate duplication
  • Provided brokers with the skills and confidence to assist vulnerable customers
  • Ensured compliance with updated lender requirements

Don’t Kill Competition – 2019

In response to the Hayne Royal Commission’s proposal for a fee-for-service model for brokers, the MFAA launched a national advocacy campaign to prevent this change.

  • Secured policy commitments from the government to protect broker remuneration
  • Engaged brokers and consumers in grassroots advocacy to amplify the message

As part of the Don't Kill Competition national advertising and advocacy campaign, industry executives and stakeholders briefed influential journalists and appearing across TV, radio, online and in print to spread the message.

Your Broker Behind You – 2018

Launched ahead of the Hayne Royal Commission’s interim report, this campaign promoted the value of mortgage brokers to consumers and the economy.

  • Featured Kyal and Kara from The Block as campaign ambassadors
  • Delivered a national advertising campaign across TV, radio, digital, and outdoor media
  • Provided brokers with shareable content to engage their customers

Combined Industry Forum (CIF)

In response to ASIC’s Report 516, the CIF was established to enhance governance and remuneration practices in mortgage broking.

  • Comprised of representatives from lenders, aggregators, brokers, and key industry associations
  • Focused on strengthening customer outcomes through industry-wide reforms
Female broker beginning her career

Ready to take the next step?

Be part of Australia’s largest mortgage and finance broking community, represented at the highest levels of industry and government.

The MFAA acknowledges Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters, and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures, and to Elders past and present.
For assistance
We're here to help!
Join our mailing list for regular Industry updates direct to your inbox.
© 2025
 MFAA | Mortgage and Finance Association of Australia

Join us today

You can sign up for free by creating an account. If you are new to the portal, select "Create an account" to register and gain access to a range of free and useful resources.

If you already have an account, simply log in. Once logged in, you can easily apply for membership. If you need assistance, call our support team on 1300 554 817 for assistance.