Industry research

Research and industry insights

The MFAA conducts regular research to provide valuable insights into the mortgage and finance broking industry. Our reports, surveys, and whitepapers help brokers, policymakers, and industry stakeholders stay informed about market trends, regulatory changes, consumer behaviours, and emerging opportunities.

Explore our latest research and see how data-driven insights shape the future of mortgage and finance broking.

The Value of Mortgage and Finance Broking 2025

Our latest Value of Mortgage and Finance Broking 2025 report provides key insights into the impact of brokers on the lending market, consumer choice, and industry competition. This research underscores the essential role mortgage and finance brokers play in delivering better outcomes for borrowers and supporting a dynamic and competitive financial sector.

Industry Intelligence Service (IIS) Report

The MFAA’s Industry Intelligence Service (IIS) report delivers accurate, timely, and reliable market intelligence on mortgage broking trends. Published twice a year, the report provides a regular benchmark for key industry data.

Member sentiment surveys

Member Sentiment series

Our Member Sentiment research builds on our refinance and mortgage stress series, delving deeper into how borrowers are feeling and the factors shaping their outlook.

Refinancing and Mortgage Stress series

Our refinancing and mortgage stress survey tracks borrower experiences in response to changing lending conditions and economic pressures.

Thought leadership

We produce in-depth whitepapers and discussion papers to address key industry challenges and opportunities.

Recent publications:

  • Towards a faster, smoother home loan discharge: benefits for borrowers
    • Six recommendations to improve the home loan discharge process
  • Embracing the future: Towards the safe and ethical use of AI in mortgage broking
    • A deep dive into AI’s potential for broking businesses, including ethical and compliance considerations
Female broker australia

Diversity, Equity, and Inclusion (DEI)

Since launching our Opportunities for Women initiative in 2018, the MFAA has been leading industry research into DEI trends and strategies to promote greater inclusion across all aspects of broking.

Young Professionals in mortgage broking

To support industry growth and attract the next generation of brokers, we conduct research and panel discussions with young professionals to understand their motivations, challenges, and career aspirations compared to established brokers.

 

Commissioned reports

The MFAA collaborates with industry bodies to commission reports that provide valuable insights into the mortgage and finance sector.

Female broker beginning her career

Join the MFAA

Sign up for research updates and be the first to hear about data-driven trends shaping mortgage and finance broking.

The MFAA acknowledges Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters, and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures, and to Elders past and present.
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 MFAA | Mortgage and Finance Association of Australia

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