Continuing Professional Development

Why CPD matters

Ongoing learning is essential for staying ahead in the mortgage and finance industry. Continuing professional development (CPD) ensures you:

  • Maintain and enhance your professional knowledge
  • Keep up with industry changes and best practices
  • Develop new skills and competencies to support career growth
  • Strengthen your commitment to professional excellence

MFAA members are required to complete 30 CPD hours per membership renewal year to ensure continued compliance, capability, and expertise.

MFAA event guest speakers

How to earn CPD hours

CPD must be relevant to the mortgage and finance industry, your role, and career goals. Activities that qualify for CPD include:

Industry Events & Training

  • MFAA professional development events and forums
  • Lender and aggregator training sessions
  • Webinars, workshops, and online courses
  • Conferences and networking events

As a general rule, you earn 1 CPD hour for each hour of activity you complete.

How to track and declare CPD hours

At renewal time, members must attest to completing 30 CPD hours. You can:

  • Record CPD activities in the MFAA member portal OR
  • Maintain your own records, ensuring they include:
    • Your name
    • Date of activity
    • CPD provider details
    • Description of the activity
    • Number of hours earned

Tip: Keep copies of certificates, receipts, confirmation emails, or calendar entries as proof.

Request CPD allocation

Make your professional development activity even more valuable. Apply for CPD allocation to ensure participants earn accredited learning hours while gaining industry insights and skills.

Types of CPD activities

Formal education and qualifications

Completing industry-recognised qualifications ensures you meet professional standards and stay competitive in the evolving mortgage and finance landscape.

Formal qualifications which are industry relevant delivered by an Australian Registered Training Organisation (RTO) or higher education provider, e.g. university.

Includes completion of:

  • Certificate IV in Mortgage Broking
  • Diploma in Mortgage Broking Management
  • Recognised Prior Learning (RPL) upgrade.

Maximum CPD hours per renewal year:

  • Cert IV: 20
  • Diploma: 30
  • Recognition of Prior Learning (RPL) upgrade: 12
  • Other (with proof of completion): 30

Industry events and meetings

Attending industry events and training keeps you connected, expands your knowledge, and helps you stay ahead in the evolving mortgage and finance industry.

Courses and workshops – up to 25 hours per renewal year

Examples:

  • MFAA, lender and aggregator courses
  • PD Day workshops
  • Member forums
  • Industry conferences
  • Lender accreditations
  • Aggregator and lender events
  • Online or live presentations
  • Webinars
  • Podcasts

Lender, aggregator and/or partner BDM meetings focused on process, policy, product and pricing – up to 12 hours per renewal year.

Self-directed learning

Keeping up with industry trends through reading, research, and thought leadership helps you stay informed and ahead of market changes.

Each activity is eligible for up to 6 CPD hours per renewal year

Reading and research 

Reading and reviewing industry relevant published materials in hard or soft copy and may include trade publications, news articles, journals, white papers, research reports, Wikibroker.

Delivering education 

Illustrating, informing and/or demonstrating industry relevant practice to colleagues, peers or other stakeholders. For example, presentations for RTOs, at lender or aggregator PD events and forums.

Active participation in representative forums or groups

Being an active participant (presenter or panellist) in industry-based forums, committees, discussion groups, communities of practice, boards and/or panels whose purpose is achieving a common goal to advance the industry and/or profession.

Writing an industry article or paper 

Production of an article or paper for a recognised industry publication or forum.

Mentoring and leadership

Supporting or being supported by an experienced broker builds practical skills, fosters professional growth, and strengthens industry expertise.

New to industry brokers are required to undergo mentoring by an experienced mentor. Find out more about mentoring.

Mentors and mentees are eligible for one CPD hour per hour of mentoring up to 18 hours per renewal year.

Financial Planning

Qualified financial planners can apply for completed formal education and courses

Up to 10 CPD hours per renewal year

Need more CPD Hours

Explore a range of accredited learning opportunities available to members.

Learning Hub

Get access to CPD-accredited courses, event presentations and past webinars

Events and webinars

Connect with others in the industry or explore focused webinars

Insights and trends

Stay informed with the latest insights and trends.
The MFAA acknowledges Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters, and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures, and to Elders past and present.
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