Australia’s top mortgage and finance industry performers have been honoured at a black-tie gala dinner held at Crown Melbourne to celebrate the 2025 Mortgage & Finance Association of Australia National Excellence Awards .
There were a total of 138 national awards finalists – all winners in their categories at five state-based events held in Adelaide, Sydney, Perth, Melbourne and Brisbane.
From these finalists, 26 national award winners were announced last night in a range of categories, covering residential and commercial brokers, community champions and young professionals, loan administrators, broker businesses, customer service representatives, business leaders and more. There were also finalists in five lender categories.
Finalists and winners were chosen based on their commitment to industry best practices, customer service excellence, and overall business performance.
An independent panel of expert judges evaluates the award entries, with results audited by Hall Chadwick to ensure fairness and transparency.
About 600 people from across Australia attended the National Excellence Awards, which were emceed by Tim Campbell. The awards followed the highly successful MFAA National Conference which was held earlier that day.
“The quality of entries for the excellence awards was incredible and the bar keeps getting higher and higher,” said MFAA CEO Anja Pannek.
“Congratulations to all our winners and finalists on your impressive achievements. The professionalism, expertise, innovation and dedication to meeting your customers’ needs that you display each day is outstanding. It’s a testament to just how far our industry has come and signals a bright future.”
Three people were also acknowledged at the awards for their exemplary service to the association.
Perth broker Rose De Rossi was inducted as an MFAA Life Member. Ms De Rossi has held various state and national leadership roles and has been a member for 26 years, notching up over 12 years of extensive and meritorious service.
Hank Spier and Wendy Robertson received Honorary Memberships.
Mr Spier is Chair of the MFAA Tribunal and has played an integral role in the association’s self-regulatory framework. Ms Robertson is the former State Manager for South Australia and Northern Territory, who recently retired after 21 years working for the MFAA.
The MFAA would like to thank the partners of the MFAA Excellence Awards for their support: ALI Group, Australian Broker, Bankwest, Bendigo Bank Broker, Commonwealth Bank, Connective, Cotality, Helia, Household Capital, ING, La Trobe Financial, Macquarie Bank, ME, Mortgage Choice, MPA, National Australia Bank, Pepper Money, Platform Finance, Prospa, QBE, Resimac, RMIT, Teachers Mutual Bank Limited, and The Adviser.
The winners of the 2025 MFAA National Excellence Awards are:
Aggregator Award:
LMG
Business Development Manager Award – Aggregator:
Jessie Stefanatos, Mortgage Choice
Business Development Manager Award – Lender/Support Service Provider:
Roohi Kumar, St.George
Commercial & Equipment Finance Broker Award:
Kevin Wheatley, Bayside Residential and Commercial Mortgages
Community Champion Award:
Bernard Desmond, Blank Financial
Customer Service Award – Business:
Finance Circle Group
Customer Service Award – Individual:
Joseph Daoud, It’s Simple Finance
Diversified Business Award:
HT Capital
Diversity and Inclusion Award:
Trusted Financial Choice
Finance Broker Business Award:
Azura Financial
Fintech Lender Award:
ubank
Loan Administrator Award:
Shelley Tetlaw, Loan Market Propel
Major Lender Award:
Macquarie Bank
Mentor of the Year:
Peter Mastroianni, Loans Only Pty Ltd
Mentor Program Award:
Purple Circle Financial Services
Mortgage Manager Award:
Rate Money
Mutual/Credit Union Lender Award:
Teachers Mutual Bank Limited
Newcomer Award:
Michaela Shaw, MoneyQuest Penrith and Blue Mountains
Non-Major Lender Award:
Bankwest
Professional Development Award:
LMG
Regional Finance Broker Award:
Phil Rogers, Loan Market Edge
Residential Finance Broker Award:
Balpreet Singh Bal, Loan Market Bal & Associates
Specialty Lender Award:
Pepper Money
Support Service Provider Award – Large Company:
Allianz
Support Service Provider Award – Small Company:
Clear Credit Solutions
Young Professional Award:
Kate Sadler, The Broker Society.
You can also view the full list of MFAA National Excellence Awards finalists and winners here.
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