National Conference 2025

The YOU Difference: Elevate your client experience, your business potential and your professional broker skill set.

The YOU Difference is more than a conference—it’s a celebration of the people behind every great financial outcome. It’s about recognising your journey, your growth, and the meaningful connections you create with your clients and community.

On 23 July 2025 at the Melbourne Convention and Exhibition Centre, we’re bringing together mortgage and finance professionals from across Australia to explore what it means to shape something greater—through knowledge, innovation and the human touch.

📌 What you’ll gain in four distinct sessions:

• You, the Difference Maker – Explore how brokers are building trust and client loyalty through authentic multi-faceted communication and client education techniques.
• You, the Experience Owner – Optimise the client experience. Find the right balance on technical efficiency, compliance, data security and communication from enquiry to settlement and beyond.
• You, the Business Driver – Structure breeds success. Explore how brokers have managed growth through alternative team structures, recruitment, cashflow and revenue management and lead generation whilst building the business asset.
• You, the Sustainable Professional – Explore broker strategies for maintaining high performance whilst maintaining work-life balance.

📅 Key event details:

• Tuesday, 22 July: Welcome and networking drinks
• Wednesday, 23 July: Conference at Melbourne Convention and Exhibition Centre (MCEC)
• Wednesday, 23 July (evening): National Excellence Awards 2025 at Crown Melbourne

⚠️ Book your accommodation early! Melbourne will be hosting multiple major events that week, and demand for hotels will be high. We have secured exclusive early-bird deals to help you lock in affordable rates—first in, best dressed!

Book your accommodation now!