The MFAA State Excellence Awards 2020 has wrapped-up with the first ever virtual Excellence Awards recognising each state and territories most outstanding finance industry professionals proving to be a success.
After a uniquely challenging year, the awards provided a much-needed and much-deserved opportunity to celebrate the wonderful work being done by MFAA members in the mortgage and finance broking industry on behalf of their clients throughout the state and territory.
MFAA CEO Mike Felton said the awards are designed to reward excellence in customer service, professionalism, innovation and ethics, characteristics all award recipients had in abundance.
“After a difficult year for the Australian economy, and one that tested the resilience of our industry, it is phenomenal to be able to shine a light on the achievements of our members and the wonderful work they do in helping Australians realise their dreams and also supporting them through times of financial hardship,” Mr Felton said.
“Through the devastating bush fires and the uncertainty of COVID-19, brokers have risen to the challenge providing credit assistance in highly fluid circumstances and supporting those in need with charity fundraising and community initiatives.
“It is also wonderful to see that despite the upheaval of the past 12 months, our members not only maintained their commitment to excellent customer service, they enhanced it. This is a mark of the professionalism and commitment of our members who never fail to put their customers first.
“It was a privilege to recognise all the award finalists and my congratulations go to those who emerged victorious in their respective categories.”
We thank the following leading companies that demonstrated their support by sponsoring the awards including: AFG, AMP, ANZ, Australian Broker, Bluestone, Commonwealth Bank, Connective, Genworth, MPA, Macquarie Bank, NAB, Nextgen.net, Pepper Money, PEXA, Prospa, QBE, Smartline, Suncorp & Teachers Mutual Bank Limited.
2020 MFAA State Excellence Awards SA/NT winners
Loan Administrator Award – Stephanie Miller (Aussie Prospect)
Fintech Lender Award – Prospa
Mutual/Specialty Lender Award – Resimac
Non-Major Lender Award – ING
Major Lender Award – Commonwealth Bank
BDM Award – Lender and Support Service Provider – Erin Manhood (Prospa)
BDM Award – Aggregator – Ben Livera (Mortgage Choice)
Equipment Finance Broker Award – Matthew Ford (Finestream Capital)
Commercial Finance Broker Award – Greg Samuel (Samuel Finance)
Diversified Business Award – Sofie Chapman Mortgage & Finance
Community Champion Award – Meghan Castledine (Mortgage Choice Malvern)
Customer Service Award – Business – Rise High Financial Solutions
Customer Service Award – Individual – Sofie Chapman (Sophie Chapman Mortgage & Finance)
Newcomer Award – Jacob Borg (Aussie Modbury)
Young Professional Award – Matthew Ford (Finestream Capital)
Regional Finance Broker Award – Aaron Vogt (Preferred Finance)
Finance Broker Business Award – Rise High Financial Solutions
Residential Finance Broker Award – Matthew Rose (Aussie Prospect)
2020 MFAA State Excellence Awards WA winners
Loan Administrator Award – Leila Deegan (Do Financial)
Fintech Lender Award – Prospa
Mutual/Specialty Lender Award – P&N Bank
Non-Major Lender Award – Bankwest
Major Lender Award – ANZ
BDM Award – Lender and Support Service Provider – Mira Doolabh (St.George) & Greg Mitchell (Adelaide Bank)
BDM Award – Aggregator – Jamie Ontal (Connective)
Equipment Finance Broker Award – Brett Richardson (Loan Market Ellenbrook)
Commercial Finance Broker Award – Rick Gherardi (Sicuro Finance Group)
Diversified Business Award – Cohesive Finance
Community Champion Award – Helia Singh (Assurance Finance & Business Solutions Pty Ltd)
Customer Service Award – Business – The Loan Company
Customer Service Award – Individual – Michelle Towner (Towner Finance)
Newcomer Award – Gerhard Sifkovits (Elite Finance Australia)
Young Professional Award – Balpreet Singh Bal (Loan Market Team Bal)
Regional Finance Broker Award – Christine Dunkerton (Loan Market)
Finance Broker Business Award – TAG Financial Group
Residential Finance Broker Award – Michelle Towner (Towner Finance)
2020 MFAA State Excellence Awards NSW/ACT winners
Loan Administrator Award - Rebecca Mcilwain (Birdie Wealth)
Fintech Leader Award - Prospa
Mutual/Specialty Lender Award - Pepper Money
Non-Major Lender Award - Bankwest
Major Lender Award - Macquarie Bank
BDM Award - Lender and Support Service Provider - Denya Dean (Bluestone)
BDM Award - Aggregator - Peter Bryant (Vow Financial)
Equipment Finance Broker Award - Mhairi MacLeod (Astute Ability Group)
Commercial Finance Broker Award - George Karam (BF Money)
Diversified Business Award - Wisebuy Investment Group
Community Champion Award - Keystone Financial
Customer Service Award - Business - Atelier Wealth
Customer Service Award - Individual - Louisa Sanghera (Zippy Financial Group)
Newcomer Award - Loui Daoud (Dot Financial Pty Limited) & Rebecca Mansfield (Loan Market)
Young Professional Award - Tommy Lim (SF Capital)
Regional Finance Broker Award - Paddy O'Sullivan (Mortgage Choice - Nowra)
Finance Broker Business Award - Mortgage Choice (Warners Bay)
Residential Finance Broker Award - Fabio De Castro (Oxygen Home Loans)
2020 MFAA State Excellence Awards VIC/Tas winners
Loan Administrator Award - Elizabeth Arch (The Practice)
Fintech Leader Award - Prospa
Mutual /Specialty Lender Award - Liberty
Non-Major Lender Award - Bankwest
Major Lender Award - Macquarie Bank
BDM Award - Lender and Support Service Provider - Andrew Crossley (Resimac)
BDM Award - Aggregator - Foti Apostolidis (AFG)
Equipment Finance Broker Award - Sharon Piening (The 500 Group)
Commercial Finance Broker Award - Scott Seng (MoneyQuest Balwyn)
Diversified Business Award - Astute Financial Melbourne City South/Gippsland
Community Champion Award - Intuitive Finance
Customer Service Award - Business - Entourage Finance
Customer Service Award - Individual - Glenn Crombie (Loan Market Mordialloc)
Newcomer Award - Lachlan Mirams (Intuitive Finance)
Young Professional Award - Will Unkles (40 Forty Finance)
Regional Finance Broker Award - Mark Petterwood (Astute Finance Geelong)
Finance Broker Business Award - Australian Lending & Investment Centre
Residential Finance Broker Award - Josh Bartlett (Mortgage Advice Bureau)
2020 MFAA State Excellence Awards QLD winners
Loan Administrator Award - Anna Smith (Centrepoint Finance Yeppoon)
Fintech Leader Award - Prospa
Mutual /Specialty Lender Award - Pepper Money
Non-Major Lender Award - Bankwest
Major Lender Award - Macquarie Bank
BDM Award - Lender and Support Service Provider - Clare Gallimore (Prospa)
BDM Award - Aggregator - Zorica Grubic (Connective)
Equipment Finance Broker Award - Shane Nipperess (Centrepoint Finance Yeppoon)
Commercial Finance Broker Award - Nick Smith (Red10 Finance)
Diversified Business Award - Centrepoint Finance Yeppoon
Community Champion Award - Roger Ward (Cairns Mortgage Brokers)
Customer Service Award - Business - Centrepoint Finance Yeppoon
Customer Service Award - Individual - Quinto White (Q Financial)
Newcomer Award - Lauren Hall (Loan Market Edge)
Young Professional Award - Lauren Hall (Loan Market Edge)
Regional Finance Broker Award - Xavier Quenon (Go Mortgage)
Finance Broker Business Award - Loan Market (Chermside)
Residential Finance Broker Award - Peter Corta (Aussie)
