Diversity and inclusion

Diversity is the range of human differences in any group of people including but not limited to race, ethnicity, gender, gender identity, sexual orientation, age, social class, physical ability or attributes, religious and political beliefs.

Inclusion is the practice of creating an environment where all people, regardless of their differences, feel like they belong and can fully contribute without fear of harassment or discrimination.

Diversity and inclusion make good business sense. Learn more about the business case for diversity and inclusion in the finance broking industry.

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Learning resources

The broking industry currently facilitates almost 70% of all residential home loans, making it a trusted channel for customers who come from a range of diverse identities and backgrounds.

Attracting brokers from a diverse range of backgrounds increases the industry's level of skills and experiences. And is critical to ensuring the broking industry continues to pre-empt and respond to the unique and ever-evolving needs and interests of its customers.

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Opportunities for Women

The MFAA Opportunities for Women program was designed to provide the finance broking industry with a set of strategies that, when implemented, will support the greater inclusion of women in the industry.

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Industry initiatives

With the percentage of women brokers at just over 25% of the industry, we and many of our industry partners have implemented dedicated diversity and/or women's programs and intiatitives to support these groups.

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