Momentum Media, publisher of The Adviser, has launched a survey to learn more about the experience of customers who have used a mortgage broker to secure a loan.

The Borrower Experience Survey's findings will be made available to policymakers to ensure that they understand what Australians think about brokers.

The survey is designed to take only 2 minutes of your clients’ time and will serve to assist in building the case against any legislative change that could potentially threaten the health of our industry.

The MFAA strongly encourages you to follow the easy steps in the link below and share this survey with as many of your customers as possible. This will ensure that their sentiments and experiences are heard by key policy and decision makers in the crucial months ahead.

Please note that none of your clients’ personal details will be gathered or retained. It is an anonymous survey.

You can access the survey here…

www.theadviser.com.au/step-by-step-guide-to-survey-your-customers

We appreciate your assistance in support of the industry.