About mentoring

The industry requires members who are new to mortgage broking to find and engage with their own mentor.

The mentor helps mentees by:

  • Explaining the practical elements of customer engagement and loan writing
  • Guiding the mentee through a defined set of lending scenarios and associated workflow processes
  • Assisting the mentee in submitting high quality, compliant loan applications to lender partners
  • Assisting in gaining new business and building a network
  • Helping the mentee understand the industry, key relationships and overall responsibilities.

Who can be a mentor

A mentor should:

  • Be a current MFAA member
  • Be experienced in mortgage and/or finance broking and mentoring
  • Hold the Diploma of Finance and Mortgage Broking Management
  • Have four years’ experience in loan writing and settled at least 50 residential mortgage applications
  • Follow the Quality Areas as set out in the MFAA Mentoring Standards

How do I become a mentor?

I want to mentor my colleague

You can mentor a new broker in your business or aggregation group without having a structured program.

I want to be an MFAA Endorsed Mentor

You need to have a structured program with supporting documentation which meet the MFAA Mentoring Standards.

Endorsed Mentors are listed on the Find a mentor page.

The MFAA Mentoring Standards

The Standards provide a transparent and consistent set of quality practices and expectations. The Key Focus Areas are listed in the Standards document.

Find a mentor

As a new to industry broker, you are required to have a mentor who will guide and support you as you gain experience. You need to find your own mentor.

Become a mentor

We encourage member brokers to consider becoming mentors to the next generation of mortgage brokers. Download the MFAA Mentoring Standards to guide you. Quality experienced mentors are encouraged to apply to become MFAA Endorsed Mentors.