MFAA Excellence Awards

​​The Mortgage and Finance Association of Australia (MFAA) Excellence Awards are presented to members of the association who display exceptional practice in mortgage and finance. The awards encourage members of the industry to constantly improve and strive for excellence. They recognise individuals and organisations that help the industry evolve through best practice and innovation.​

The MFAA Excellence Awards are the only mortgage industry awards managed by an external awards convenor, setting the industry benchmark.

This year, there will be no nomination process, and the submissions will be replaced by the introduction of a new streamlined process.  

There were five new MFAA Excellence Awards categories introduced in 2016 that recognises young professionals, newcomers, administrators, customer service and community championship.

With 15 MFAA Excellence Awards in total, there are plenty of opportunities to be recognised both as an individual and as a company for excellence in our industry.​

​The awards were won by finance brokers across the country, with both finance and mortgage advisers represented among the 15 national winners.​

The awards are judged and audited by an independent panel of industry experts.

Over the last 14 years the awards have played a key role i​n lifting the standards of service and professionalism in Australia’s mortgage and finance industry, with the support of Major Sponsor, Commonwealth Bank of Australia. This year other leading industry companies also showed their support in the form of award sponsorship: AFG, ANZ, Genworth, La Trobe Financial, LIXI, Loan Market, Macquarie Bank, My Local Broker, NAB, Suncorp Bank, Teachers Mutual Bank and QBE.

2016 MFAA Excellence Awards winners​

Loan Market Loan Administrator Award – Nicola Harvey, TAG Financial Group, WA

My Local Broker Customer Service Award - Robinson Sewell Partners, NSW

AFG Young Professional Award – Paul Lambess, CVG Finance, NSW

NAB Newcomer Award – Tommy Lim, SF Capital, NSW

ANZ Finance Broker Business Award: 2-5 loan writers – Robinson Sewell Partners, NSW

Commonwealth Bank Finance Broker Business Award: 6+ loan writers – The Australian Lending & Investment Centre, VIC

ANZ Commercial Finance Broker Award – George Karam, Byblos Finance, NSW

Suncorp Bank Regional Finance Broker Award – Brad Sewell, Robinson Sewell Partners, NSW

Teachers Mutual Bank WIMBN SOLD – Community Champion Award - Mark Winter, (Loan Market - Greater Springfield), QLD

La Trobe Financial Diversified Business Award – Perks Finance, SA

LIXI Support Service Provider Award - Allianz

Macquarie Bank Business Development Manager Award – Siobhan Williams, Pepper Money, NSW

Genworth Non Major Lender Award – Suncorp Bank

QBE Major Lender Award - ANZ

Commonwealth Bank Residential Finance Broker Award - Louise Lucas, The Property Education Company, VIC